1. What is the main advantage of antispyware software?
2. What features are included in this antispyware application?
3. Why should I buy this software?
4. During payment processing, how do you protect my personal information?
5. After payment processing, how do I access the application? Is it complicated?
6. Is the download/installation process long?
7. If I have questions after or during the downloading process, what should I do?
1. What is the main advantage of antispyware software?
Spyware is a general term used to describe software that displays advertisements (called adware), that tracks personal or sensitive information, or that changes the configuration of your personal computer. Spyware reduces PC performance & efficiency and can make your computer freeze or crash. Antispyware software cleans and protects your computer by defending your PC against spyware, adware, dialers, Trojans and all other online threats.
2. What features are included in this antispyware application?
Our software has advanced Spyware & Adware Protection as well as ID theft prevention. You will be able to delete cookies, adware, and internet history to better protect your personal information. Our service also includes anti-phishing features and home page Hijacker protection. Full security is further enhanced by smart, customizable scans and a "pop-up blocker" functionality for increased fortification.
3. Why should I buy this software?
- Best Spyware Protection with more than 67,000 threats classified in our database
- Free regular updates
- Easy to use
- Enjoy maximum protection with minimal settings
- Protects your personal information and PC
- Increases the speed of your computer
4. During payment processing, how do you protect my personal information?
Our secured payment process is designed to maintain consumer trust and business confidence by using industry-leading standards in Personal Data Protection:
a) VeriSign and Truste certifications to guarantee access to the industry's leading SSL certificate solutions.
b) Secure Sockets Layer (SSL) protocol to provide encrypted communications during the transaction between Web sites to the payment gateway.
c) Secure Payment Processing Services using world leading operators to manage transactions through a private and reliable engine.
d) Customers Area Password Protection including seven digit alpha and numeric password to fight online fraud.
5. After payment processing, how do I access the application? Is it complicated?
Once you have completed our purchase process and that your credit card has been approved, you will receive a "Purchase Confirmation E-mail" containing your Personal login information. In this e-mail, you will find:
- A link to directly access the software installer.
- Your Username and Password to access the Customer Area located on the Web
site where you purchased the product.
- Once you are logged in to the Customer Area, you will also find all the required information to activate your product:
- Unique ID (e-mail, ID, etc.);
- Licence Number
You will be able to download the software installer and have the option of
either saving it to your personal computer, or running it from its original
location.
To improve your understanding, feel free to consult our special 3 steps installation
guide for additional advice and recommendations that will help you set up the
program according to your specific needs and requirements.
6. Is the download/installation process long?
Our "Multi-socket hosting server platform" and "Multi-threaded delivery support" provide a secure and ultra-fast download speed rate.
With a typical broadband internet access, the software installer should be downloaded in less than 3 minutes. Additionally, the straightforward software installation should only require 2 minutes without any Operating System reboot.
Overall, the complete process will not exceed 5 minutes.
7. If I have questions after or during the downloading process, what should I do?
For full-service assistance, please contact our Customer
Service Operations. Moreover, through our Web based Customer Relationship Management (CRM) system, you will be able:
- To submit a support ticket (Helpdesk) and manage reply accordingly
- To use our HTTP chat server in order to obtain a live reply from our Technical Support Team
- To verify your billing history and/or contact our Billing Specialist
- To browse for our international support phone numbers to call our Customer Service Agents.
